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18 webinars/group calls one hour each 3 calls per month First call each month for agents only teaching you how to be a great boss Next class: Wed, March 11, 2:00pm CT 47Ĥ8 KW MAPS Group Coaching Program with Monica Reynolds The Graduate Perfect Assistant $295/month for 6 months 18 webinars/group calls one hour each 3 calls per month All calls are for assistants only Must have completed The Perfect Assistant Next class: Thu, March 11, 2:00pm CT 48Ĥ9 Thank You! Please complete an evaluation for this session.Transportation Services | Palliser School Division Skip to main content Market statistics system 46Ĥ7 KW MAPS Group Coaching Program with Monica Reynolds The Perfect Assistant $199/mo. Hiring system 10.Lead generation system 11.Tracking numbers system 12. 45Ĥ6 What Systems Do You Have in Place? 1. The process allows for effective delegation. BETTER DECISION-MAKING PROCESS: When you follow a system, it quickly becomes apparent when you are successfully following it, or when you are not. Poorly serviced clients will tell everyone. Well-serviced clients will tell everyone. COMPETITIVE ADVANTAGE: Serving your customers better than anyone else leads to more sales. CUSTOMER SATISFACTION: When a business serves its customers well, the customers respond by returning. 44Ĥ5 What Systems Will Create for You OPERATIVE EXCELLENCE: Systems will improve efficiency, ultimately leading to higher profits. Having systems in place takes the stress out of the business and creates a great experience for buyers and sellers. Create the systems/checklists by listing everything you do. As you create systems, write them down and create a checklist. it prevents delegating and building a duplicable business. The first step is to your résumé to: 41Ĥ4 Developing Systems for Success 1. We offer an exciting atmosphere in a peopleoriented business. You ll work in a fast paced real estate office in (city). You should be an organizer, a positive person, a good communicator both written and verbal have excellent computer skills, have a good sense of humor, be a fast learner with a quick mind, and be willing to work hard and smart. 40Ĥ1 Hiring System (cont.) Sample Advertisement EXECUTIVE ASSISTANT Immediate opening for assistant real estate executive. Cleaned up file drawer and purged Customer Wow: Saved client Smith $300 on repairs 19Ĥ0 Hiring System 1. One short sale escrow closing one week early 5. Successfully negotiated two repair requests seller and buyers happy 4. Three new buyer referrals placed out of area 3. Week Low: Having to move one closing to next week. 18ġ9 Sample of an Actual Friday Report What is wrong with this report? FRIDAY REPORT Name: Sarah Date: Week High: Receiving "thank you" gifts from two separate clients who closed escrow last week. How did you wow a customer this week? Thank you for your contribution to our team. Please indicate your Week High and Week Low. 17ġ8 Communication System (cont.) Sample for Friday Report "Good morning!" Please send me a report on Friday on five things you accomplished to move the business forward. It is a great reminder of the business moving forward or not. It reminds the agent about the job and the value of the assistant. The Friday Report is a very effective way to have a record of the accomplishments of the week.
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How many times have your s been interpreted incorrectly? 13ġ7 Communication System (cont.) The Friday Report 1. Gestures 12ġ3 What Does This Mean? I did not SAY Bob took that. Brief 11ġ2 Communication System (cont.) Four ways to communicate: 3. Increase profitability 10ġ1 Communication System Four ways to communicate: 1. An efficient road map to duplicate success 4.
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Negotiate contracts $ Job Description? 8ġ0 Systems: Why They Are Important 1. Go on qualified appointments $ Assistants, Do You Know Your Boss s 4.
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Keeps a professional environment at all times 7Ĩ Agents, Do You Know Your Job Description? 1.
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Maintains Office Policy and Procedures Manual 17. Knows the agent s schedule and keeps him/her on track 13. Is a profit center pays for him or herself 12. Does productive and efficient work 6ħ Agent s Description of the Perfect Assistant 11.
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Handles the baby with the "dirty diaper" 8. 5 Hiring System Heller Group Team Member since 5Ħ Agent s Description of the Perfect Assistant 1.
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